This website is owned and operated by Stedsans, Unit 7, Randswood Farm, West Wratting, Cambridge, CB21 5LR. If you need to contact us you can email contact@stedsans.co.uk or call on 07891 625026.

Our Terms & Conditions are shown below. By agreeing to a sale with Stedsans you are accepting these terms & conditions and entering into a sales contract with us, therefore do take a moment to read through them prior to purchase.

Original Vintage Frames Restored

We take all reasonable care to detail and describe the items we sell accurately – it wouldn’t be within our best interests to mislead anyone. However we do sell vintage midcentury furniture, not brand new furniture, and consequently there can be some wear and tear, particularly on any visible woodwork, such as the legs. In fact we usually leave this wear well alone as we feel it only adds to the charm and narrative of the piece. We would always recommend that that a sofa or chair is viewed and tried before purchase so that you can ensure you’re 100% happy before committing to buy.

Fully Restored Compliant Pieces

Our restored and bespoke pieces have been completely refurbished. The work is completed by experienced upholsterers. All old upholstery is stripped out and we use modern foams, materials and finest quality upholstery fabrics that meet current fire retardancy (FR) regulations for domestic use as a minimum. All our fabrics are cigarette and match test compliant and some are also crib 5 compliant for commercial use too. Please don’t hesitate to ask if you require FR specifications for a particular sofa/fabric.

‘Sold As Seen’ Vintage Pieces

As well as our restored and bespoke pieces, we also sell a select few original vintage sofa and chairs. These are set apart from our restored furniture and can be found in our Vintage Collection. These pieces are ‘sold as seen’. We take all reasonable care to describe the condition of these sofas and chairs accurately, understanding that they are used, unrestored pieces of furniture and may be in need of restoration.

Sofa Beds

We complete light restoration of any sofa bed mechanisms ensuring they are in good working order and are clean, but they are vintage movable parts and due care should be taken when using them. These mechanisms may not be complaint to today’s production requirements.

Payment

We accept payment by card, (via PayPal) or bank transfer unless otherwise agreed. We’ve chosen to process all of our card payments via PayPal to offer you the highest level of protection when making a purchase as Pay Pal deliver one of the most secure payment platforms in the world. We don’t keep or store any payment information, or indeed have visibility to your payment details ourselves.

If you let us know your preferred method when you order we can give you payment instructions.

Reservations

You can reserve a piece for up to four weeks by paying a non-refundable 10% deposit. This enables you to secure a piece you love and spread the cost a little.

You may cancel this reservation within 48 hours of placement for a full refund of your deposit. However, thereafter the deposit is non-refundable and the full balance is required before the piece can be delivered or collected.

We can only reserve a piece for a maximum four weeks. Should the balance not be paid within this timeframe, the piece will be made available to others and marketed again through the website and other sales channels.

If you have reserved a piece with us and then opt to return it within our 14 day returns period (see further details below), you will be refunded minus the 10% deposit, subject to the piece being inspected upon return and found to be in the same condition as it left us.

Storage

After buying or reserving a piece we can hold it for a maximum of four weeks after the date of purchase, unless otherwise agreed.

Our Inclusive Delivery Terms

Our prices include delivery to most parts of mainland UK subject to the terms below. We don’t cover Scotland or some remote locations but are always happy to try and source a courier who can help, understanding it might cost more.

The delivery we offer is a one person, weekday, daytime service and our couriers will need help unloading at the delivery address. We do also ask for flexibility regarding dates and times as they have fixed routes but will always do their best to work around your availability with notice.

We have worked with our couriers for many years. They are all fully insured, offer a reliable service and take great care of our pieces.

When booking in a delivery we will first ascertain possible dates from our courier and when a convenient date has been agreed and booked in they will then liaise with you directly regarding timings and arrangements on the delivery day. They don’t always know their routes until near the date but will do their best to give you as much notice as possible.

Our couriers only go to some parts of the country every 3 or 4 weeks and so may not be in your areas with great regularity, we can let you know about frequency of routes at the time of booking.

Our midcentury pieces are often heavier than their modern counterparts, (especially the earlier midcentury frames), and we would always recommend having some extra help on hand when taking delivery. We can also advise on the heaviness of any particular frame. Our pieces should never be shunted and always picked up from underneath rather than under the arms.

We will always ensure our pieces are well wrapped and protected for their journey.

You can find dimensions for all the pieces on their website listings and customers are responsible for making sure frames will be able to fit through doorways and openings at the delivery address. The legs on some of our larger pieces often come off which can assist with access.

Just drop us a line if you have concerns and we can advise and take extra measurements if helpful.

Returns

It’s important to us that our customers are total happy with their purchase so we are happy to exchange or refund any item if it is returned to us within 14 days of delivery.

If you would like to return an item we would ask that you contact us in the first instance so that we can advise on the best way to get it back to us.

Items being returned must be received back in the same condition as they were sent out and we ask that they be returned with the same packaging materials if possible. Customers are responsible for the cost of any return shipping and insurance costs.

If you have reserved an item and then opted to return it within the 14 day returns period we will deduct the 10% deposit from the return balance.

If an item we have organised delivery for is damaged in transit, or is faulty, we will offer a full refund as long as you notify us within 48 hours and retain any original packaging materials for claim purposes. After that time we are afraid we cannot uphold any claim. With this in mind we would advise you to check over your sofa or chair immediately after delivery.

We would always highly recommend that you try out our pieces in person before proceedings with a purchase.

Bespoke Pieces – Non Returnable

Pieces restored as part of our Bespoke service fall outside our normal returns policy, unless damaged or faulty, as they have been restored to your specification and in your choice of fabric.

However, you may cancel your bespoke order within 48 hours of placement for a full refund of your 30% deposit.

Caring for your Midcentury Original

Our vintage frames are carefully vetted by us to ensure they are structurally sound, sturdy and with no obvious faults. They are then checked again by our upholsterers when they have been stripped of their old upholstery materials. Whilst we do our best to ensure that our restored pieces are ready for modern life they do need to be treated with care as the pieces of midcentury design that they are, we cannot offer a warranty on our pieces.

Many midcentury sofas and chairs have legs that screw into the main frame. Over time with use or if the piece is moved around, these can loosen slightly. If your piece has ‘screw in’ legs, we would recommend checking them occasionally to ensure they are tightly turned and that there is no movement.

Personal Details

We value your privacy and will not pass on any of your personal information to a third party.

From time to time we would like to send you updates about new pieces you might be interested in.  If you would prefer not to receive these updates just let us know.

Privacy Policy

We will never share your private details, we don’t keep or store any payment information, or indeed have visibility to your payment details ourselves.

We will have a record of your email address if you’ve signed up to our newsletter. From time to time we would like to send you updates about Stedsans, but again we won’t share this with anyone else and we will always offer you the chance to opt out of receiving emails from us.

We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act (1998) and GDPR 2018. We do not sell, rent or trade your personal information to third parties for marketing purposes.

PayPal Security

Safeguarding your financial and personal information is one of PayPal’s most important priorities. That’s why they automatically encrypt all sensitive information sent between your computer and their systems, ensuring your information is kept private.

If you want to know the details… they verify that your Internet browser is running Secure Sockets Layer 3.0 (SSL) or higher. Information is protected by SSL with an encryption key length of 168 bits (the highest level commercially available). They store your personal information and ensure it’s heavily guarded both physically and electronically. To further safeguard your debit and credit card numbers and your bank account details, they do not directly connect their firewall-protected servers to the internet.

These terms don’t affect your statutory rights.